At Subhodhana Private Limited, we strive to provide high-quality uniforms, textbooks, and stationery kits tailored to the needs of students across schools. Your satisfaction is our priority, and we have designed this refund policy to ensure a transparent and hassle-free experience.

o If parents purchase items directly from our official website (www.subhodhana.com), they are eligible for a full refund of the amount paid.
o Refund requests must be initiated within 7 days of receiving the product by contacting our customer support team at support@subhodhana.com. Proof of purchase and product condition may be required to process the refund.
o Refunds will be credited back to the original payment method within 7-10 business days after the request has been approved.

o For items purchased via the school office, refund requests must be addressed directly to the respective school administration.
o Subhodhana Private Limited will not process refunds for such purchases, as the transaction is managed by the school.
o Parents are encouraged to contact the school office for further assistance with their refund requests.

• Products must be unused, undamaged, and in their original packaging.
• Refunds will not be provided for customized items, such as uniforms stitched to specific measurements.
• If the product is found defective or incorrect, Subhodhana will replace the item or process a full refund, regardless of the purchase channel.

o Email support@subhodhana.com with your order details, reason for refund, and supporting documents (e.g., invoice, images of the product).
o Our team will verify your request and guide you through the process.

o Contact the school office directly with your concerns. Subhodhana will assist the school administration if required.

• Shipping fees (if applicable) are non-refundable.
• For any queries or concerns, please reach out to our customer service team via email or through the contact details available on our website.